Jeweauty policies
Rrefund Policy
How can I request a refund?
You can request a refund by contacting our customer service team at +1 (845) 603-4745. Please have your order number ready when you call.
How long does it take to process a refund?
Refunds are processed within 7-10 business days after we receive and inspect the returned items.
What are the conditions for a refund?
Items must be returned in their original condition, with all tags and packaging intact, within 15 days of delivery to qualify for a refund.
Will I be refunded the shipping costs?
Shipping costs are only refunded if the item received is damaged, defective, or incorrect.
Delivery Policy
How long does delivery take?
Standard delivery takes 3-7 business days, while express delivery typically takes 1-2 business days. Delivery times may vary depending on your location.
Can I change my delivery address after placing an order?
Unfortunately, we cannot change the delivery address once the order has been placed. If you need assistance, please contact customer service at +1 (845) 603-4745.
What should I do if my order hasn’t arrived yet?
If your order hasn’t arrived within the estimated delivery time, please log in to the My Account section on our website to check the status. Alternatively, you can contact us for support.
Do you offer international delivery?
Yes, we offer international delivery. Delivery times and costs vary depending on the destination.
Shipping and Return Policy
What are your shipping costs?
Shipping costs vary based on your location and the delivery option chosen. These costs are calculated at checkout.
Can I track my shipment?
Yes, you can track your shipment by logging into the My Account section and viewing your order details.
What is your return policy?
We accept returns within 15 days of delivery. Items must be returned in their original condition, with tags and packaging intact.
Who pays for return shipping?
Return shipping is free if the item is damaged, defective, or incorrect. For other reasons, customers are responsible for the return shipping costs.
Payment Policy
Is my payment information secure?
Absolutely. We use industry-standard encryption to ensure your payment information is safe and secure.
Why was my payment declined?
Payments may be declined for various reasons, such as insufficient funds or incorrect payment details. Please check your payment information or contact your bank for more details.
Privacy Policy
Jeweauty LLC (“Jeweauty,” “we,” “us,” and “our”) respects the privacy of our customers and online users (“you,” “your,” “yours,” and “Users“) and takes great care to protect your information. This Privacy Policy explains what information we collect from you, how we use it, and the steps we take to ensure that it is protected.
Data protection is a matter of trust, and your privacy is important to Jeweauty. Jeweauty will only use your name and personal information in accordance with this Privacy Policy. We collect data only when necessary and relevant to our business dealings with you. We retain your information only as long as required by law or for the purposes for which it was collected. You can browse the Jeweauty website without registering for an account.
1. Data Collection
We may collect the following personal data for purposes outlined in this policy:
- Personal Information: Name, gender, date of birth, address, email address, contact number, billing and payment information (e.g., credit card details).
- Account Details: Information required to manage your account and orders.
- Usage Data: Cookies, IP address, and browsing data to improve user experience.
- Survey Responses: Information provided in surveys to help enhance our services.
We collect this information to:
- Process orders and payments securely.
- Deliver purchased products and services.
- Communicate about promotions, offers, and updates.
- Improve user experience and website functionality.
- Prevent fraudulent activity and ensure compliance with legal requirements.
2. Usage of Personal Information
Jeweauty uses your data to:
- Manage your account and orders.
- Provide marketing updates with your consent.
- Conduct surveys to improve products and services.
- Analyze user demographics for business optimization.
- Ensure secure payment processing via trusted partners.
3. Sharing Personal Information
We may share your information with:
- Third-party service providers (e.g., payment processors, delivery partners).
- Affiliates and subsidiaries to support business operations.
- Legal authorities, if required by law.
Jeweauty does not sell or rent your personal information. Transfers of data to third parties occur only for necessary business functions or with your explicit consent.
4. Cookies and Tracking
Jeweauty uses cookies and similar technologies to enhance your online experience. Cookies are small text files that:
- Help us analyze website usage.
- Store your preferences for future visits.
- Enable secure logins and personalized shopping.
You can manage cookie settings in your browser. However, declining cookies may limit some website features.
5. Security
We use industry-standard security measures, including SSL technology, to protect your data. While we strive to safeguard your personal information, no system is completely secure. We encourage users to adopt safe practices when sharing sensitive information online.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at [Jeweauty Contact Information].
7. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Continued use of our services constitutes agreement to the revised terms. Please check this page regularly for updates.
For questions or concerns, please reach out to us at:
Company Information
Name:JEWEAUTY LLC
State Of Formation:WYOMING
Business Address:15442 VENTURA BLVD., STE 201-750
State:CALIFORNIA City:SHERMAN OAKS Zip Code:91403
Email:SUPPORT@JEWEAUTY.COM Phone: +1 (845) 603-4745
Jeweauty LLC (“Jeweauty,” “we,” “us,” and “our”) respects the privacy of our customers and online users (“you,” “your,” “yours,” and “Users“) and takes great care to protect your information. This Privacy Policy explains what information we collect from you, how we use it, and the steps we take to ensure that it is protected.
Data protection is a matter of trust, and your privacy is important to Jeweauty. Jeweauty will only use your name and personal information in accordance with this Privacy Policy. We collect data only when necessary and relevant to our business dealings with you. We retain your information only as long as required by law or for the purposes for which it was collected. You can browse the Jeweauty website without registering for an account.
1. Data Collection
We may collect the following personal data for purposes outlined in this policy:
- Personal Information: Name, gender, date of birth, address, email address, contact number, billing and payment information (e.g., credit card details).
- Account Details: Information required to manage your account and orders.
- Usage Data: Cookies, IP address, and browsing data to improve user experience.
- Survey Responses: Information provided in surveys to help enhance our services.
We collect this information to:
- Process orders and payments securely.
- Deliver purchased products and services.
- Communicate about promotions, offers, and updates.
- Improve user experience and website functionality.
- Prevent fraudulent activity and ensure compliance with legal requirements.
2. Usage of Personal Information
Jeweauty uses your data to:
- Manage your account and orders.
- Provide marketing updates with your consent.
- Conduct surveys to improve products and services.
- Analyze user demographics for business optimization.
- Ensure secure payment processing via trusted partners.
3. Sharing Personal Information
We may share your information with:
- Third-party service providers (e.g., payment processors, delivery partners).
- Affiliates and subsidiaries to support business operations.
- Legal authorities, if required by law.
Jeweauty does not sell or rent your personal information. Transfers of data to third parties occur only for necessary business functions or with your explicit consent.
4. Cookies and Tracking
Jeweauty uses cookies and similar technologies to enhance your online experience. Cookies are small text files that:
- Help us analyze website usage.
- Store your preferences for future visits.
- Enable secure logins and personalized shopping.
You can manage cookie settings in your browser. However, declining cookies may limit some website features.
5. Security
We use industry-standard security measures, including SSL technology, to protect your data. While we strive to safeguard your personal information, no system is completely secure. We encourage users to adopt safe practices when sharing sensitive information online.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at [Jeweauty Contact Information].
7. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Continued use of our services constitutes agreement to the revised terms. Please check this page regularly for updates.
For questions or concerns, please reach out to us at:
Company Information
Name:JEWEAUTY LLC
State Of Formation:WYOMING
Business Address:15442 VENTURA BLVD., STE 201-750
State:CALIFORNIA City:SHERMAN OAKS Zip Code:91403
Email:SUPPORT@JEWEAUTY.COM Phone: +1 (845) 603-4745